(ATLANTA BUSINESS CHRONICLE) -- Employees of American Airlines and US
Airways were told by their parent company they can earn up to $150 each
month if they outdo Atlanta-based Delta Air Lines and two other big
rivals in on-time arrivals, baggage handling and customer satisfaction.
American Airlines Group, which formed Dec. 9 when American Airlines and US Airways merged, delivered the message to workers on Thursday.
The other rivals are Southwest Airlines and United Airlines.
If the workers beat all three rivals in all three categories, they
receive $150. If they place first in two categories, they get $100. And
if they place first in one category, they get $50.
American's chief operating officer Robert Isom said in a message to
employees, "D0 will be at the core of everything we do at American
Airlines. Departing on time leads to consistent on-time arrivals and
To gauge results, the company will use U.S. Department of
Transportation statistics published every month beginning with the
January 2014 numbers that come out in March.