GREENSBORO, N.C. -- The company supplying Guilford County Schools' students with tablets has agreed to replace all their equipment, amid safety concerns.
A statement sent from GCS late Thursday says Amplify has not provided a timeline of when everything will be replaced.
GCS suspended all use of the equipment at the beginning of October, including tablets, cases, keyboards and chargers. Amplify leased the learning tools to GCS, which they paid for using federal grant money awarded to the district late last year. GCS spent $5 million of the $30 million grant on the tablets.
The school district received thousands of complaints from parents and students. They reported that chargers overheated. In one case, a charger caused a tablet's plastic casing to melt.
"We recognize and take very seriously the concerns you have raised with the hardware and equipment provided," Amplify CEO Joel Klein wrote to GCS. "On behalf of Amplify, I would like to reiterate that resolving these concerns is a top priority."
GCS Superintendent Mo Green said in a statement Amplify's decision to replace the tablets "is a positive step in the right direction."