Guilford Metro 911 Center: Always Call And Report A Crash

11:14 PM, Aug 2, 2012   |    comments
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Greensboro, NC--  Sometimes people assume a crash has already been reported, but the 911 dispatchers urge people to always call.

How many times do you see a car that's been involved in a crash? Police aren't on the scene yet. It might look like everyone's okay, but do you actually pick up the phone and call 911?

We use our phones for everything else. We check e-mail, text, but maybe we don't use them when we should, when someone's life could be on the line.

The Guilford Metro 911 Center said sometimes they could get as many as 40 calls on an accident, sometimes, they might just get one.

Cell phones might actually add to the problem because people have the mindset that someone else must have already reported the accident.

Marikay Abuzuaiter was involved in a 3-car collision in Greensboro in July. She said she was initially disoriented and shaken up. Meanwhile, Melissa Medlin was in another one of the cars involved. Her primary concern was her three children, not calling 911.

"Not knowing if anyone was hurt, I was sure that someone had called 911. Everyone was going by on their cell phones," Marikay said.

Eventually Marikay called to report the accident, just to be sure help was on the way.

"No one had called in the accident so this was eight or nine minutes after the impact and we were still blocking 220," Marikay told News 2.

"A lot of times if you have multiple car accidents, you get multiple calls, and we had not gotten any," said Melanie Neal, the Operations Manager for the Guilford Metro 911 Center.

Melanie added, "I'm certain that there are a lot of people that will go by especially if it's more than one or two cars involved. They'll think surely someone's already called but that's not always the case."

Guilford Metro 911 told News 2, even if you don't know anything, just a location can get the ball rolling.

"If you don't know if somebody is injured, we're going to send them anyway because again, we want to air on the side of caution," said Neal.

Melanie said that we can't have the mindset that someone else will call.

"We have had reports in years past of some critical injury incidents where we received only one phone call on it."

For Marikay Abuzuaiter, she's just thankful no one was seriously injured in the accident. However she did come up with a simple motto we can all remember: See a wreck, Call to check

According to the NC State Highway Patrol, they've investigated 6,369 collisions so far in 2012.

In addition, the Guilford Metro 911 Center told News 2 that the Greensboro Police were called to 7,325 so far in 2012.

WFMY News 2

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