Greensboro, NC --The name Cascades Grandview doesn't invite a lot of good memories but a new management team at the troubled Greensboro apartment complex appears to be making some changes.
Wood Lark Properties has begun a $2 million renovation project, according to the regional manager.
The name of the high-rise has also been changed to District @ West Market.
Under the old management, tenants were frustrated and said they were fed up with empty promises about the site's amenities last summer.
For weeks, at the height of the 2012 summer heat-wave, residents had no working air conditioning systems in their rooms. The structure of the 9-floor building also made it difficult for natural air circulation.
At one point, residents were forced to evacuate in the middle of the night when the energy company cut power to the building due to unpaid utilities.
Disabled tenants also complained about the elevators which were out of service for quite some time. The pool was also unusable.
Even the city of Greensboro stepped in, with city leaders acting as advocates for the tenants.
The new management took over after the building was foreclosed and put on the auction block.
Misty McElwee, the new regional property manager, says all the problems are in the past and residents should trust that the new team is rebuilding.
"We definitely recognize that there was a lot of room to improve upon," said McElwee. "As soon as you walk in the door it's easy to see the changes are happening,"
Workers were painting, refilling the pool and working on other issues when News 2 visited on Friday.
Cascades Grandview was designated for student housing but the old managers were leasing to non-students.
As part of the changes, tenants who are not registered as students have to move out in July; that's about 7 of the 60 residents now occupy the building.
McElwee says another goal is to raise the occupancy from the current 27% to full-capacity by the end of the year.
Some residents say they are seeing the changes.
"From what I've seen so far, they are from New York, they seem like they know what they are doing and like I said, the maintenance guys seem to care so hopefully they'll get things turned around," said Jeremy Mollison.
Mollison says he's been a tenant for two years.
"It seems like they want to do better but we'll just have to wait and see," he said.
Not all the problems have been handled.
As of Friday, the AC system was still out in all rooms.
The regional property manager says the chiller should arrive by next week.
The new District @ West Market property managers are hosting an open house- Saturday, May 18th from 1 pm to 4 pm.
Complete Coverage: Cascade Grandview Apartments