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NC State Highway Patrol Could Close Call Centers, Cut Jobs To Meet State Budget

5:02 PM, May 14, 2013   |    comments
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Greensboro, NC -- The NC State Budget has to be finalized by the end of June and as the budget belts get tighter, jobs are cut as well as the duplication of services. The process includes state agencies looking at where they can trim without compromising services to taxpayers.

WFMY News 2 was asked about the proposed budget cuts to the NC State Highway Patrol and how it will impact services and jobs in the Triad. We took those questions to Raleigh.

Full copy of NC Budget

Here is the response from the NC Department of Public Safety (NCDPS): "The Department supports the Governor's budget. The Communication Center consolidation ensures a more efficient and effective communications process. With advancements in technology, we will be able to manage this reorganization and do not anticipate any impact on response times or public safety. Should the consolidation be included in the final budget, we will do all we can to assist the employees who are affected," Secretary Kieran Shanahan, Department of Public Safety.

Which call centers will close?
The NCDPS confirmed that if necessary they will close three centers. Those on the chopping block are located in: Asheville, Greensboro, and Williamston. The department said it would save $1.88 million a year in closing the centers.

How many jobs? Closing those three centers would eliminate 36 positions. Other jobs would move to the consolidated centers.

As part of the closing/consolidation, 12 positions will be moved to different locations:

  • 4 moving from Asheville to Newton
  • 4 moving from Greensboro to Raleigh
  • 4 moving from Williamston to Raleigh

Why were these three centers chosen for closure?

-- The call load from the closed communication centers will be channeled to existing communication centers. This will reduce the redundancy of operations.

-- Raleigh Communication Center is new with P25 equipment (housed within JFHQ and co-located with Emergency Management and DOT IMAP & TIMS) and will be able to take on 8 additional positions from the Greensboro and Williamston locations.

-- Newton Communication Center is currently undergoing a complete renovation and will be P25 compliant. This center will be able to take on 4 additional positions from the Asheville location.

If the budget is finalized with the changes, it would go into effect July 1. The Greensboro calls would be relocated to go through the Raleigh Communication Center on that date.

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