Reidsville, N.C. - There are problems in every city. You've probably noticed high grass, potholes or other issues in your neighborhood.
Many cities don't have the staff to drive around looking for problems. Instead, they rely on you to let them know when something needs attention or isn't right. However, most of us don't have the time to call and complain. Now, there's an app for that.
The city of Reidsville is launching an app where you can email in a written complaint or even pictures of a problem right from your smartphone.
"We're kind of meeting the citizens half-way and affording them opportunities to report issues to us," City of Reidsville Director Information Technology Rhonda Wheeler said. "I think it's a great way for us to be able to interact with our citizens and afford them the ability to get better and quicker response."
Judy Wilson-Odds lives in Reidsville. She says taking care of your lawn and landscaping is important to the entire neighborhood.
"I wish they would get inspired and start doing a better job because if they don't take care of their property, it seems to bring down the value of my property," Wilson-Odds said.
After you submit a complaint through the app, the city will assign it to a staff member. Then, you'll get a follow-up email to let you know how the city responded to your complaint. You can do all this anonymously.
Overgrown grass is a problem all over the Triad. Winston-Salem has already received more than 1800 complaints this year. High Point has had about 470 cases, but that number also includes other "nuisance" items like junk and debris on property.
The city of Greensboro is still working on gathering that information for WFMY News 2.
Winston-Salem, Greensboro and High Point send crew members out to mow yards when the homeowner refuses. Then, the cities send the homeowner a bill. The bill can add up to more than three-hundred dollars, for even the smallest yards.
The free Reidsville app will be available to download later this summer.