CHARLOTTE, NC -- A warning for postal service customers: con-artists pretending to be the U.S. Postal Service are sending out emails in an attempt to get your personal and financial information.
Customers being targeted will get a notice like this one in their email. The subject line will likely read, U.S.P.S. "delivery failure notification".
U.S Postal Inspector Mike Carroll said, "Basically, it gives a date and says on such and such a date we attempted to deliver a package but were unable to deliver it. Please click on the link below to print up a delivery label and take it to your local post office to pick up the package."
The link will provide information on when to expect delivery. But the email is bogus. When the customer clicks on it, Carroll said you're going to get a malicious virus installed on your computer. Carroll said the culprit can "log keystrokes and possibly obtain personal identification information and account information."
Postal inspectors said, "this is not the way the postal department will notify customers if they have a package." Do not click on the link. Instead, forward it to email@example.com - then delete the email.
Carroll said, "It will notify USPIS the email is circulating and we can deal with it and investigate it and it won't harm your computer."
Postal inspectors offered a few tips for spotting bogus emails:
- The email contains poor grammar or spelling errors
- The text states immediate action must be taken or the customer will face penalties
- The email requests personal information under the guise of confirming information
If you have questions about a delivery by the Postal Service, you can call 800-ASK-USPS (800-275-8777).
US Postal Inspectors/WFMY News 2