You're On The Do Not Call Registry, Why Do You Get Calls?

5:56 PM, Aug 1, 2013   |    comments
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You've placed your phone number on the Do Not Call registry.

But you continue to be bombard by nuisance phone calls from those pesky telemarketers. And now you wonder just how good is that "Do Not Call" list.


What is the Do Not Call Registry?

The Registry is a national listing of telephone numbers of consumers who do not want to receive telemarketing calls.  It is enforced by the Federal Trade Commission, the Federal Communications Commission and various state agencies.  It applies to all telephone solicitations with a few exceptions.

National Do Not Call Registry

Calls are permitted from:

  • organizations with which you have a business relationship;
  • companies you have given prior written permission;
  • non- commercial calls such as surveys and politicians;
  • tax-exempt non-profit organizations.

Why do you still get calls from companies that don't fall within the exemptions?

Companies that ignore the Registry are breaking the law.  You should think long and hard before doing business with such a company. 

How do you register? 

You may register your residential telephone number, including wireless numbers, on the national Do-Not-Call registry by telephone or by Internet at no cost.

Register on-line by going to or you may call 1-888-382-1222, for TTY call 1-866-290-4236.  You must call from the phone number you wish to register.

What about filing a complaint against a company?

You can file a complaint with the Do Not Call Registry at or call the numbers listed above.   

Do you have to renew your listing?

No, your number will stay on the Do Not Call Registry until you remove it.  You should update your listing if your phone number changes or you add new numbers.


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