RALEIGH, N.C. -- The Rail Division of the N.C. Department of Transportation is touting a move which feeds passengers on its Raleigh-to-Charlotte train while saving money.
Until 2002, NCDOT offered traditional café-style food and beverage service on its Piedmont train, including a café car with lounge and booth seating and a fully-equipped galley.
However, that arrangement cost NCDOT approximately $350,000 per year after sales revenues were applied to total labor, product and maintenance costs.
Research and passenger surveys led NCDOT to switch to self-service vending machines for food and beverage service. Based on recent analysis, vending machine revenue averages about $2,700 per month, while the average monthly bill for supplies, maintenance and depreciation totals around $2,000 per month.
NCDOT presented its changes at a hearing before a U.S. House of Representatives subcommittee.