Microsoft Surface Tablet. Courtesy Getty Images.
GREENSBORO, N.C. -- Guilford County Schools announced the system will suspend the use of Amplify tablets, effective immediately.
The suspension includes cases, keyboards and chargers leased to the school by the technology company.
The school system's decision comes after ongoing concerns about the quality and safety of the tablets and other materials that came from Amplify.
GCS has had to return around 10 percent of the 15,000 devices it received from Amplifiy, since the start of the school year. Amplify did not ship the tablets with the proper damage-resistant screens, according to GCS.
There have also been nearly 2,000 complaints about the cases that came with the tablets.
Safety was also a concern. The school system reported that one student's charger overheated while charging a tablet at home, causing the charger's plastic casing to melt.
GCS Superintendent Maurice "Mo" Green had this to say in a news release from the school system Friday:
"This is extremely disappointing," said Green. "Until this matter has been resolved satisfactorily, we are not moving forward.
"We recognize that suspending the program on short notice is going to be disruptive to students, staff and parents, and for that we sincerely apologize," he said. "However, I'd rather act with an abundance of caution and err on the side of safety.
"We remain committed to personalizing learning and our one-to-one initiative," said Green. "We need to get these issues resolved quickly so we can continue the good work already underway in our schools."
Money for the tablet initiative was funded by a federal Race to the Top grant. The system received $30 million for the initiative and another $5 million in supplemental grants to go along with the school system's one-to-one initiative.