High Point, NC -- It's National Fire Prevention week, and a local fire department is making sure residents are prepared in the event of a fire.
However, the High Point Fire Department does have a warning.
It's a program that could save lives and most local fire departments offer it for free. They'll send a crew out to check your smoke alarm batteries and replace if needed.
But there's someone trying to take advantage of that as a way to get into your home.
News 2's Liz Crawford talked to a woman who says someone called her pretending to be with the fire department.
The woman didn't want her name to be used for safety reasons. She's elderly and lives alone.
But she told News 2 that recently she got a phone call from someone saying they were with the High Point Fire Department and wanted to check her some alarm batteries. When they never showed up and she never heard back, she called the fire department herself.
Captain Denita Lynch with the High Point Fire Department said, "That immediately let me know that there had been something going on because we don't contact the residents to tell them we're coming out in their neighborhoods."
Residents have to contact the department first. Then they can schedule a time for a crew to come out to either install or replace smoke alarms or change batteries. The program is free. However, if the department calls you first, that's a red flag.
"I'm very concerned because of the fact that it is possible for people to get uniforms and things like that. It is possible for people to impersonate individuals with different organizations and agencies," added Captain Lynch.
Captain Lynch advises that if someone shows up at your door, whether they're in uniform or not, don't open the door. Call 911. The dispatcher will connect with the person and verify they are who they say they are.
Also, when High Point Fire Department does send out a crew to check your smoke alarms, they send them in a fire truck. Impersonators might be able to get a uniform, but not a fire truck.
To schedule a smoke alarm check with High Point, call Captain Denita Lynch at (336) 883-8551 or visit:
High Point Fire Community Programs
Similar programs are offered by other Triad fire departments. Information can be found here:
Greensboro Fire Community Programs
Burlington Fire Community Programs
Winston-Salem Fire Community Programs
WFMY News 2, High Point Fire Department